Shipping policy
Shipping Policy – NocturaBrick
Thank you for shopping with NocturaBrick. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for information about processing times, shipping methods, and delivery expectations.
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed slightly. If there is a significant delay in shipping your order, we will contact you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 7–12 business days
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Express Shipping (if available): 6–10 business days
Delivery delays can occasionally occur due to carrier issues, customs processing, or high shipping volumes.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your package.
Customs, Duties, and Taxes
NocturaBrick is not responsible for any customs fees, import duties, or taxes that may apply to international shipments. These charges are the responsibility of the customer.
Lost or Damaged Packages
NocturaBrick is not liable for products lost or damaged during shipping. If you receive your order damaged, please contact the shipping carrier to file a claim.
If your package appears lost in transit, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Addresses
Please ensure that your shipping address is correct before completing your order. NocturaBrick cannot guarantee address changes once an order has been processed.
Contact Us
If you have any questions about your order or this shipping policy, please contact us:
Email: support@nocturabrick.shop